Manage emergency dispatch, drain cleaning schedules, water heater installs, and recurring maintenance with AI-powered automation. One platform replaces your spreadsheets, invoicing app, and scheduling tool.
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Running a plumbing business means juggling emergency calls, drain cleaning appointments, water heater installs, fixture replacements, and recurring maintenance like backflow testing and annual inspections. Most plumbers piece together spreadsheets, a separate invoicing app, a calendar, and maybe a texting app — and still lose emergency calls because they were elbow-deep in a repair.
SWFT was built to solve this. It's a single platform where you manage every customer, every job, every quote, and every invoice. When a homeowner calls about a burst pipe at 10 PM, SWFT's AI receptionist captures the lead even if you can't answer. The AI follow-up agent makes sure no open estimate goes cold and no invoice goes unpaid — whether it's a $200 drain cleaning or a $5,000 repipe.
Whether you're a solo plumber or running a crew of 15, SWFT scales with your operation — and there are no per-user fees eating into your margins.
Slot emergency calls into your calendar in seconds. Google Calendar sync keeps your crew coordinated. Assign the nearest available plumber to urgent jobs like burst pipes, sewer backups, and gas leaks.
Build detailed quotes for water heater installs, repipes, fixture replacements, and drain cleaning with line items for parts and labor. Convert approved quotes to invoices. Accept Stripe payments on-site.
Never miss an emergency call. When you're under a sink or snaking a drain, SWFT's AI auto-responds to missed calls and captures new customer info — 24/7, no answering service needed. Perfect for after-hours emergencies.
Track backflow testing schedules, annual inspections, and preventive maintenance customers per property. Automate reminders so customers rebook before compliance deadlines. Never lose a recurring customer again.
Text "plumber en route" updates, send appointment confirmations, and follow up after service — all from inside SWFT. No separate messaging app. Broadcast seasonal reminders for winterization or water heater flushes to your entire customer list.
SWFT's AI automatically follows up on open estimates, chases unpaid invoices, and checks in after completed jobs. Camera inspection estimates and big-ticket quotes don't go cold when the AI is working around the clock.
All plans include a 14-day free trial. Save 20% with annual billing.
Full CRM, quotes, invoicing, scheduling, 150 SMS/mo, 75 AI messages
2,000 SMS/mo, 1,000 AI messages, team management (10 users), weather
Unlimited SMS & AI, QuickBooks, unlimited team members, dedicated support
SWFT is an AI-powered CRM built specifically for plumbing businesses. It includes emergency dispatch scheduling with Google Calendar sync, parts and labor quoting, recurring maintenance tracking for backflow testing and annual inspections, invoicing with Stripe payments, two-way SMS, and AI agents that auto-respond to after-hours calls and follow up on open estimates. Plans start at $89/month with a 14-day free trial.
Plumbing CRM software ranges from $39-$500+/month. Many competitors charge per additional user on top of base plan prices, which adds up when you have multiple plumbers on the road. SWFT offers flat pricing with no per-user fees: Starter at $89/mo, Pro at $179/mo, and Business at $349/mo. All plans include CRM, quotes, invoicing, scheduling, SMS, and AI.
Yes. SWFT's AI receptionist captures emergency calls 24/7, even when you're on another job. New leads are logged instantly with job details and contact info. Emergency dispatch scheduling lets you slot urgent calls into your calendar and assign the nearest available plumber. Two-way SMS keeps homeowners updated with "plumber en route" messages so they know help is coming.
Yes. SWFT tracks recurring maintenance customers, service history, and job notes per property. You can manage backflow testing schedules, annual inspections, and preventive maintenance agreements. The AI follow-up agent automatically reminds customers when service is due, helping you retain recurring revenue year over year.
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